Senior Product Manager

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About the Role Coupang is disrupting the retail experience by building world-class technology that serves millions of customers and sellers every day. The Finance Platform & Accounting Engineering (FPE) team builds the backbone of Coupang’s enterprise finance infrastructure-processing millions of transactions daily, driving high-scale ledger automation, and empowering internal accounting and operational teams with accurate, real-time financial data. As a Senior Product Manager in FPE, you will own the end-to-end product strategy and execution for Coupang’s internal finance and accounting platforms. You will bridge complex financial domain logic with scalable distributed systems, working backwards from internal finance, accounting, tax, and audit stakeholders to build automated, highly reliable, and compliant platform products. Key Responsibilities • Define Strategy & Roadmap: Build product vision, strategy, and multi-year roadmap for Coupang's core finance and accounting platform products, aligning technical architecture with business growth and regulatory requirements. • End-to-End Product Lifecycle: Lead cross-functional execution from discovery and technical requirements gathering (PRDs) through design, build, deployment, and post-launch optimization alongside dedicated engineering, data science, and accounting operational teams. • Accounting & Operations Partnership: Partner directly with Coupang’s Controllership, Accounting, Tax, Treasury, and Internal Audit teams to deeply understand their workflows, automate manual month-end processes, streamline continuous closing capabilities and automate accounting operations. • Backlog & Execution Management: Author granular user stories, technical specifications, and clear acceptance criteria; maintain a well-prioritized backlog in an agile framework to ensure high-velocity, defect-free delivery. • Data Integrity & Automation: Establish product metrics and key performance indicators (KPIs) focused on data accuracy, reconciliation speed, automated ledger entry rates, and system processing latency. • Stakeholder Communication & Leadership: Present product updates, architecture decisions, and strategic trade-offs to senior finance and technology leadership, building alignment across business units. • Coupang Leadership Principles: Embody a customer-first (and internal user- first) mindset, obsessing over operational efficiency, operational rigor, and zero- defect financial reporting. Coupang Business-Internal User Only 2026-10-16T14:29:31 / Internal Basic Qualifications • Education: Bachelor’s degree in Computer Science, Information Systems, Engineering, Finance, Accounting, or a related technical/quantitative field. • Experience: 8+ years of product management, program management, solutions architecture, or software development experience delivering large-scale, enterprise-grade software products. • Domain & Analytical Skills: Proven ability to break down complex financial processes into scalable software requirements; highly data-driven with exceptional problem-solving abilities. • Communication: Outstanding written and verbal communication skills, with a track record of clearly conveying complex technical concepts to non-technical finance partners and executive leadership. • Execution Track Record: Proven ability to manage competing priorities, drive alignment in matrixed organizations, and consistently deliver complex platform initiatives under tight timelines. • Customer Obsession: Strong commitment to working backwards from user pain points to deliver intuitive, high-impact internal platforms and tools. Preferred Qualifications • Education: Engineering undergraduate, computer science or equivalent advanced degree. • Platform & API Architecture: Prior experience defining APIs, data pipelines, microservices, or Platform-as-a-Service (PaaS) capabilities for enterprise internal users. • Financial Systems Expertise: Preferred if you have understanding of core accounting principles, general ledgers, sub-ledgers, revenue recognition, tax engine integrations, or enterprise ERP systems (e.g., SAP, Oracle Financials). • E-Commerce & Scale: Preferred if Direct experience in e-commerce, fintech, high-frequency transactional platforms, or payment gateway architecture.