Freight Broker

Location: Remote/WFH - PH Type of Employment: Part-time Work Shift: US Business Hours About Us At OurAssistants, we specialize in connecting U.S.-based property management, HOA, and businesses across various industries with highly skilled virtual professionals. We support a wide range of sectors-including logistics, real estate, customer service, and administrative operations-by providing reliable talent that drives efficiency and growth. Our focus is on delivering operational excellence while fostering a collaborative and growth-driven remote work environment for our team. Learn more at ourassistants.com.

Job Summary We are seeking a highly motivated and experienced Freight Broker with hands-on experience in 3PL operations and Brokerware systems. The ideal candidate will be responsible for coordinating freight shipments, negotiating rates, managing carrier relationships, and ensuring efficient and timely delivery of goods. This role plays a critical part in maintaining operational efficiency and delivering excellent service to clients and carriers.

Key Responsibilities Freight Coordination & Operations

Manage the full freight lifecycle from load booking to delivery and invoicing

Source and secure carriers for FTL, LTL, and other shipment types

Dispatch loads and ensure proper documentation is completed

Track shipments and proactively address delays or issues

Carrier & Client Management

Build and maintain strong relationships with carriers and shippers

Negotiate competitive rates while maintaining profitability

Ensure high levels of customer satisfaction through consistent communication

Maintain and expand carrier network

System & Process Management

Utilize Brokerware and/or other Transportation Management Systems (TMS) for load entry, tracking, and reporting

Maintain accurate records of loads, communications, and transactions

Ensure compliance with U.S. transportation regulations and company policies

Identify and implement process improvements to increase efficiency

Financial Coordination

Verify load details for accurate billing and invoicing

Coordinate with accounting teams for settlements and payment processing

Monitor margins and ensure profitability per load

Qualifications & Requirements

Minimum 2 years of experience as a Freight Broker, Logistics Coordinator, or similar role

Strong background in 3PL (Third-Party Logistics) operations

Hands-on experience with Brokerware or similar TMS platforms

Solid understanding of freight markets, lanes, and pricing strategies

Strong negotiation, communication, and problem-solving skills

Ability to multitask and manage high-volume shipments in a fast-paced environment

Preferred Qualifications

Existing carrier network is a strong advantage

Experience with load boards such as DAT, Truckstop, or similar platforms

Knowledge of U.S. logistics regulations and compliance standards

Experience handling multiple freight types (FTL, LTL, intermodal, etc.)