Employee Benefits Consultant - Small Group Market

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Employee Benefits Consultant (Small Group) to join our team. This position will be located to our agency locations in Canton, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.

Responsibilities:

Serve as the primary strategic advisor for an assigned portfolio of employee benefits clients

Build trusted relationships with HR leaders, business owners, and key decision-makers

Conduct ongoing discovery to understand client goals, challenges, workforce dynamics, and business objectives

Create confidence by helping clients evaluate options and make informed decisions

Deliver a proactive service experience focused on long-term partnership and retention

Lead development and execution of annual client service plans and strategic Roadmaps

Facilitate stewardship, pre-renewal, renewal, and strategic planning meetings

Guide discussions around plan design, funding strategies, employee engagement, compliance, and cost management

Monitor progress against client goals and identify opportunities throughout the year

Ensure key initiatives remain on track and stakeholders remain aligned

Analyze benefit plan performance, claims information, benchmarking data, market trends, and workforce demographics

Translate findings into actionable recommendations and strategic guidance

Identify opportunities to improve plan performance, employee experience, and financial outcomes

Lead renewal strategy development and recommendation discussions

Possess a strong understanding of: Fully Insured Plans, Level-Funded Plans, Self-Funded Plans, Consumer-Driven Health Plans HSAs, FSAs, HRAs, and related account-based benefits

Evaluate carrier options, contribution strategies, and funding approaches

Collaborate with internal teams to develop recommendations aligned with client objectives

Partner closely with Account Managers, Benefit Analysts, Compliance Specialists, and Carrier Partners

Delegate and coordinate operational activities while maintaining accountability for client outcomes

Support problem resolution and escalation management

Share knowledge and contribute to a collaborative team culture

Maintain working knowledge of employee benefits regulations and market developments

Advise clients regarding ACA, ERISA, COBRA, HIPAA, Section 125, and related compliance considerations

Monitor legislative and regulatory changes impacting clients

Stay informed on industry trends and emerging benefits solutions

Deliver educational presentations for employer groups and employees

Create and present communications supporting open enrollment and benefit initiatives

Simplify complex concepts into understandable recommendations

Communicate confidently in both virtual and in-person settings

Qualifications:

5+ years of employee benefits consulting, brokerage, account management, or related experience

Strong understanding of medical, dental, vision, life, disability, and voluntary benefit programs

Bachelor's Degree preferred; High school required

Experience with BenefitPoint, ImageRight, AMS360, Employee Navigator, or similar platforms preferred

Experience presenting to executive leaders and business owners preferred

Understanding of self-funded and alternative funding arrangements preferred

Professional benefits designations such as CEBS, GBA, SHRM, PHR, or similar preferred

Experience working with small and mid-sized employer groups

Exceptional communication and presentation skills

Ability to manage multiple priorities in a fast-paced environment

Proven problem-solving and relationship management skills

Active Life and Health insurance license (or ability to obtain)

Benefits:

Compensation: $105,000/yr.

Company Paid Life Insurance, Long-Term and Short-Term Disability.

Medical, Dental, Vision and FSA/HSA plans.

401(k) with company match.

Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.

Generous PTO.

An awesome team of professionals!

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.