Product Manager - New Channels, WMS & ERP Integrations

Who We Are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce, plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state-of-the-art in-house Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven, growth-focused services, enabled by the industry's strongest team, and our advanced marketing and tech capabilities.

We are growing rapidly, and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The Team You Will Be Part Of

You will sit in the Product team, within our Ecommerce product group, working closely with the Senior PM who owns PowerSell, our Order Management System. Product & Tech at Intrepid is one team of 80+ talents working closely together to build our proprietary in-house technology. You will work hand-in-hand with integration engineers, brand IT teams, channel partners and our operations teams.

About the Role

We are looking for a technically strong, highly organised Product Manager in Vietnam to own the integration of new brands, ERPs, warehouse management systems (WMS) and sales channels into PowerSell, our Order Management System.

We already have integration frameworks and ways of working that deliver. Your job is to own them end-to-end and take them to the next level: make every new integration faster, more standard and more reliable than the last, using AI and automation wherever they help.

This is a great role for someone early in their PM career who wants real ownership, technical depth and an AI-first way of working.

Key Responsibilities

End-to-End Integration Delivery: Own brand, channel, ERP (e.g. SAP, NetSuite) and WMS integrations from scope to go-live, and keep our commitments to brands and partners. Take Our Framework to the Next Level: Learn our existing integration frameworks and processes deeply, then improve them with more reusable templates, standard mappings and clearer playbooks, so each new integration is faster than the last. AI-First Automation: Use AI to speed up the work, for example drafting field mappings and schema transformations, reading partner API documentation, generating test cases and writing onboarding documentation. Share what works with the wider team. Partner & Brand Stakeholder Management: Manage communication with brand IT teams and channel partners, and handle short-notice API changes calmly and quickly. UAT & Quality: Drive user acceptance testing, exception handling and error monitoring so data flows stay reliable after go-live. Protect the Core Roadmap: Keep integration work flowing smoothly so the PowerSell roadmap can stay focused on strategic product improvements. What Success Looks Like in Your First 12 Months

New integrations delivered on time, with a clear reduction in time from kick-off to go-live. Our integration templates and playbooks updated and adopted, with at least one AI-assisted step used on every new integration. Fewer issues after go-live, tracked and visible to the team. Requirements

Who We Look For - Ideal Profile

~4 years of product, project or implementation experience with B2B software integrations, SaaS onboarding or systems analysis. Solid technical understanding of REST APIs, webhooks, JSON/XML schemas and data mapping. Experience with enterprise systems such as ERPs (SAP, NetSuite), WMS, or marketplace APIs (Shopee, Lazada, TikTok Shop). Improver mindset: you take an existing process or framework, see what slows it down, and make it better, rather than starting from scratch every time. AI-native habits: you already use AI assistants and automation tools in your daily work, and can show a real example where AI saved you significant time. Strong stakeholder management: you balance firm commercial timelines with partner technical constraints. Based in Vietnam with strong verbal and written English communication skills for regional coordination. Good to Have

Prior experience in eCommerce logistics, order management systems (OMS), or supply chain software. Familiarity with low-code/no-code integration platforms or AI-assisted data transformation scripts. Basic SQL or scripting skills to inspect data and test integrations yourself. This Role May Not Be for You If

You prefer to repeat a process exactly as it is. We expect you to improve how integrations are done, not only deliver them. Benefits

In return, you will be getting

We are building 'the operating system for digital commerce in South East Asia' covering all key platforms, working with leading international brands, with a breadth and depth of functionalities (Middleware, OMS, Inventory mgmt, Store Ops, CX, MarTech, Data & Analytics) that few in the industry can match You get the chance to work on exciting SaaS projects and sophisticated features and functionalities that will make a big impact in the industry, on a top-notch scalable infrastructure. Our Tech team has been around since 2017, so you will join a well-oiled and stable "machine" (= rockstar expert team), where processes are well established and enterprise-grade. But at the same time, our organisation is non-hierarchical, entrepreneurial and collaborative, and working on cool stuff, so you get the best of both worlds. Tech is a strategic pillar for intrepid, so you will feel the love and recognition for your work, and will partner closely with business stakeholders, who as internal users of the tech will provide the real-world feedback and inputs which help to take our tech stack to the next level

We also offer

Best of Both Worlds

We are a scale up: the sophistication of a small multinational, with the agility of a start-up. This means you get to work on cutting-edge projects, and besides your 'standard' job description, we love to see you show entrepreneurial initiative and want to see your take on how you can take your role and our company to the next level. Good ideas get implemented. You are the master of your own destiny.

Culture that Brings Out the Best

At Intrepid, culture is not just a buzzword, it is what we practice at work every day. We believe in collaboration over competition, transparency over politics, and willingness to learn over ego. You will be part of a team where people genuinely support one another, celebrate wins together, and face challenges head-on as one. We put our all into the work but we balance it with fun, whether that is through team lunches, after-work hangouts, events or shared laughter in the office. This is a place where you can thrive professionally while having a great time.

Grow Without Limits

Learning at Intrepid is constant and dynamic. You will have access to formal training through face-to-face sessions, coaching and our very own Intrepid Academy. On top of that, real-world experience such as leading clients, working with advanced tech, and mastering best-in-class processes will accelerate your growth every step of the way. Surrounded by a talented team that raises the bar daily, in a rapidly growing and ever-expanding business, the opportunities for your development are endless.

Rewarding You Right

We believe great work deserves great rewards at Intrepid. That’s why we offer competitive compensation and generous benefits, including comprehensive insurance and ample leave, to support you both in and out of the workplace. We want you to feel valued, cared for, and empowered to bring your best self to work every day.

Note: We will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties

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