Business Analyst

Position Summary

The Business Analyst supports PopStroke's Finance & Business Analytics function by developing reports, maintaining data accuracy, and providing meaningful analysis that helps leaders make informed business decisions. This role partners closely with Finance, Operations, Marketing, Technology, and the Manager, Finance & Business Analytics to deliver timely reporting, investigate trends, and improve business performance across the organization. The ideal candidate is analytically curious, enjoys solving problems, and is eager to learn how data and business decisions drive financial performance. This role is an excellent opportunity for someone looking to grow their analytical skills while supporting strategic decision-making across PopStroke.

Reports To: Financial Analyst

Location: Jupiter, FL

What Success Looks Like

• Reporting is accurate, timely, and trusted across the organization.

• Venue leaders receive clear, actionable insights that improve business performance.

• Data discrepancies are identified and resolved quickly.

• Reporting processes become more efficient through automation and AI.

• Business leaders have confidence in the accuracy and consistency of reporting.

• Analysis supports better operational, financial, and strategic decision-making.

• The Business Analyst continues to grow their analytical and business knowledge while becoming a trusted partner across departments.

Key Responsibilities

Reporting & Analytics

• Build and maintain recurring reports covering sales, venue performance, memberships, events, labor, and other key business metrics.

• Prepare monthly reporting packages and supporting analyses.

• Monitor key business metrics and identify trends or unusual results requiring further review.

• Assist with budget variance reporting and overall business performance tracking.

Data Management

• Reconcile data across financial, point-of-sale (POS), membership, marketing, and operational systems.

• Investigate discrepancies and ensure reporting accuracy.

• Maintain reporting files, dashboards, and automated reporting processes.

• Support ongoing improvements to reporting efficiency through automation and AI.

Business Support

• Analyze memberships, pricing, promotions, gift cards, event sales, and operational initiatives.

• Conduct competitive research and summarize findings into actionable insights.

• Prepare executive presentations, charts, dashboards, and analytical summaries.

• Support ad hoc reporting and analysis requests from business leaders.

Partnership & Communication

• Respond to reporting requests from venue operators and corporate leaders.

• Explain reporting results and answer questions related to business performance.

• Partner with Finance, Marketing, Operations, and Technology teams to improve reporting quality and business understanding.

• Communicate analytical findings in a clear and easy-to-understand manner.

Continuous Improvement

• Utilize AI tools to improve analysis, reporting efficiency, and documentation.

• Continuously expand knowledge across finance, marketing, operations, and business analytics.

• Support improvements to reporting processes, automation, and data quality initiatives.

• Seek opportunities to improve efficiency, accuracy, and consistency across reporting.

Qualifications

• Bachelor's degree in Finance, Economics, Statistics, Business Analytics, Marketing, or a related field.

• Previous internship, analytical, finance, business intelligence, or reporting experience preferred but not required.

• Strong proficiency in Microsoft Excel and comfort working with large data sets.

• Experience using AI tools such as ChatGPT, Claude, or similar technologies to improve analysis and productivity.

• Working knowledge of SQL and familiarity querying cloud data warehouses (such as BigQuery) is preferred.

• Excellent attention to detail and commitment to data accuracy.

• Effective written and verbal communication skills with the ability to explain complex information simply.

• Curious, adaptable, and eager to learn in a fast-paced, collaborative environment.

Ideal Candidate

The ideal candidate is hardworking, dependable, naturally curious, and eager to learn. They thrive in a fast-paced, entrepreneurial environment where priorities can shift quickly, new challenges arise, and no two days look the same. This person is energized by the opportunity to take on a wide variety of projects, from digging into the details of everyday reporting to jumping into larger, high-impact initiatives that help move the business forward. They are adaptable, resourceful, and comfortable stepping outside their comfort zone to learn new skills and take on new responsibilities.

We are looking for someone who takes ownership of their work, follows through on commitments, and isn't afraid to roll up their sleeves and figure things out. They bring a strong work ethic, a positive attitude, and a willingness to do whatever it takes to support the team and the business. They enjoy solving problems, embrace new technology and AI, and are excited to grow their analytical and business knowledge. Most importantly, they are motivated, flexible, and excited to be part of a growing company where they can make a meaningful impact and take on bigger opportunities as the business evolves.

PopStroke is an Equal Opportunity Employer.

PopStroke participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.