Operations Manager - Finance (GBS)

Job Title Operations Manager

The Practical Detail Location: Bangalore, India Working Model: Hybrid Contract Type: Fulltime

Why this role matters In your first year as Operations Manager, you will lead the delivery of Bill-to-Cash and Procure-to-Pay operations for the LATAM market, ensuring accuracy, efficiency, and service excellence. This role is vital to Flora Food Group’s finance function, enabling smooth cash flow and supplier relationships that support our mission to put better food on tables worldwide. By driving operational performance and continuous improvement, you help maintain the financial health that powers our kitchens and consumers.

What you'll do

Lead end-to-end Bill-to-Cash and Procure-to-Pay processes, ensuring compliance with service level agreements and key performance indicators. Manage daily operational performance, prioritizing workloads to maintain business continuity and resolve issues promptly. Coach and develop a team of 8–10 finance operations professionals, fostering a culture of high performance and engagement. Build strong relationships with market finance teams and business stakeholders to improve process efficiency and customer experience. Drive process standardization, automation, and continuous improvement initiatives using digital tools like SAP and Serrala.

Performance You will own key metrics such as Days Sales Outstanding, billing accuracy, claims aging, and cash application accuracy, using data to identify and implement improvements. Your leadership will ensure consistent delivery within agreed SLAs, reduce operational risks, and enhance productivity. Your results will directly impact Flora Food Group’s financial stability and operational excellence.

Care Reporting to the Finance GBS leadership, you will lead a medium-sized team and collaborate closely with Sales, Customer Service, Commercial Finance, and Finance Controls. You will uphold strong governance, compliance, and risk management standards, ensuring long-term sustainability and trust across the business. Your role supports a culture of accountability and continuous learning that benefits both your team and the wider organization.

Passion You bring a genuine interest in finance operations that support the food industry’s complex supply chains. Your curiosity about process innovation and automation reflects Flora Food Group’s commitment to reliability and functionality in every transaction. You take pride in delivering precise, timely financial services that enable the creation and distribution of better food.

About you You have extensive experience in collections, accounts receivable, or order-to-cash processes within global business services or shared services environments. You demonstrate strong leadership in managing operational teams and driving performance improvements. Your approach is data-driven, detail-oriented, and focused on delivering measurable business outcomes. You communicate effectively with diverse stakeholders and thrive in a global, fast-evolving environment.

You take pride in working for a company with over 150 years of expertise in food, and you understand that excellent work in every function is what allows Flora Food Group to put better food on tables around the world. You bring the same rigour and care to your discipline that our teams bring to every product, because how we work is as important as what we make.

Where this could lead to This role typically leads to senior leadership positions within finance operations or broader finance functions, offering opportunities to influence global finance strategy and transformation. Growth usually occurs over several years as you deepen your expertise and expand your leadership impact.

What's next If this opportunity sounds exciting, we'd love to hear from you.

Apply before: 30-Oct-2026

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We understand your resume might not be up to date and recommend that you apply with what you have or your LinkedIn Profile. Flora Food Group is dedicated to building an inclusive and diverse workplace, we understand that you might not meet all the requirements stated in the description, but we encourage you to apply anyway. You might be the right candidate for this role or other roles.

Flora Food Group is an employer committed to diversity and inclusion in the workplace and equal opportunities for all. We recruit based only on values, qualifications, performance, skills, behaviours, experience, and knowledge. We ensure job advertisements are free from unintentional bias.

No personal characteristics should be a barrier to joining Flora Food Group. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other personal characteristics.