Senior Technical Business Analyst

As a Senior Technical Business Analyst at SkyCell, you'll help bridge business needs and technical solutions. Working closely with Product Managers, Engineers, QA, and stakeholders across the business, you'll translate complex requirements into scalable, user-centric solutions that support our products and the global pharmaceutical supply chain. From shaping new features and analysing data to supporting releases and resolving operational challenges, you'll contribute across the software delivery lifecycle and help turn business needs into effective technical solutions.

📍 Location: We are open to candidates based anywhere within Poland, Spain, and Romania, with remote working available within these countries.

Founded in Switzerland in 2012, SkyCell is transforming global pharmaceutical supply chains through a combination of advanced temperature-controlled containers, IoT connectivity, and digital solutions.

Our integrated product ecosystem helps leading pharmaceutical companies reduce risk, improve operational efficiency, and ensure the safe delivery of life-saving medicines worldwide.

Today, SkyCell operates at the intersection of hardware, software, data, and logistics - combining Swiss engineering excellence with a growing digital platform to shape the future of connected pharma supply chains.

Why SkyCell?

🌱 Purpose-Driven Work: Make a real difference by contributing to a more sustainable future in global logistics and healthcare.

🚀 Innovation at Heart: Work with cutting-edge technology and be at the forefront of supply chain innovation.

🌎 Stronger together: Join a supportive team of talented individuals from over 40 countries, where we work together every step of the way.

💡 Growth Opportunities: We believe in investing in our people – continuous learning and development are key pillars of SkyCell.

🏆 Award-Winning Culture: Join a workplace recognized for its commitment to excellence with a ‘Great Place to work’ award, as well as a Platinum Ecovadis rating highlighting our sustainability and employee well-being.

What You'll Do:

Use technical artefacts to document business requirements, including process flows, entity diagrams and other relevant models

Manage Epics and User Stories throughout the delivery lifecycle

Align solutions, designs and specifications with Product Managers and UI/UX Designers

Assess and compare technical solutions to address business requirements and identify appropriate approaches

Collaborate with Engineers and QA to define solutions, requirements and testing scenarios

Capture non-functional requirements, including scalability, performance and security

Validate assumptions through data analysis and collaboration with stakeholders and technical team

Translate complex business needs into clear technical specifications and practical solutions

Specify and document integration solutions to support system interoperability

Analyse complex datasets to identify insights and support data-driven decisions

Contribute to testing strategies, including automation and non-functional testing requirements

Use SQL for basic reporting, including aggregations, calculations and summaries

Prepare Release Notes and support post-release activities, including handover to the Service Desk

Support Sales and Product teams with RFPs, demos and Proofs of Concept (POCs)

Investigate production issues and provide technical input to the Service Desk as part of 3rd-level support